Comma

Defining a business model for the digital age at the National Archives of Australia

Comma (2012), 2012, (2), 15–24.

Abstract

At the 17th Congress of the International Council on Archives in Brisbane, David Fricker, the Director-General of the National Archives of Australia, spoke to the Congress theme of sustainability. In particular, his paper considered the business model of a national archive, and what reforms archives should be looking at as they operate in the digital age. This paper focuses on the basic elements of an archive's business: the records, custody, preservation, access and the legislative framework that enables all of its activities. Fricker argues that these concepts need to be re-thought as archives define their business models for a digital world. He discusses some of the ways the National Archives of Australia is responding to the challenges of the digital age. In a crowded information marketplace, he suggests that the role of archives in providing the complete, authentic record will remain crucially important.

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Author details

Fricker, David