Comma

Records management in the Malaysian corporate sector: are financial institutions aware of the importance of complying with relevant acts and regulations?

Comma (2008), 2008, (1), 75–85.

Abstract

The aim of this paper is to identify whether financial institutions in Malaysia are aware of the laws and regulations governing records management. The objectives of this study were to investigate whether financial institutions comply with the legislation; whether the language of the legislation is understandable to businesses; and whether institutions adopt the right attitudes towards records management. Ten financial institutions were involved in a survey carried out in 2005 which showed that while financial institutions in Malaysia are aware of the legislation, nevertheless, records management has not been prioritized, as there is a lack of enforcement. Respondents agreed about the benefits of records management programs, but do not take the appropriate steps to implement these, as the needs are not seen as pressing.

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Author details

Yusof, Zawiyah

Mokhtar, Umi